Jobs

Position: Horticulture Specialist
Full-time, non-exempt
Pay: Starting at $20 per hour
Benefits: Health, Dental, and Vision insurance, Basic Life insurance, 401(k) with Employer matching after 1-year, Paid Time Off.
Uniforms and equipment provided

Cave Hill Cemetery & Arboretum

The Opportunity

Cave Hill Cemetery is seeking a dedicated, positive, and leadership-oriented Horticulture Specialist to help maintain our historic, park-like grounds. As a Horticulture Specialist, you do more than just plant; you serve as a caretaker of our landscape and a mentor to your team. We are looking for an individual who brings a proactive approach to the field every day and takes pride in providing a serene, beautiful environment for the families we serve.

In this role, you will work under the Landscape and Horticulture Manager, but you will be the primary leader and mentor for an assigned Horticulture Technician on day-to-day activities.

Key Responsibilities

Horticultural Care: A key understanding of seasonal landscape maintenance. Advanced knowledge of pruning, planting, watering, and hand-weeding to maintain our high standards of landscape maintenance.

Landscape Installation: Planting and mulching trees, shrubs, annuals, and perennials.

Health Monitoring: Proactively monitoring plant health for all new and established plantings.

Service Readiness: Ensuring grounds and burial sites are pristine and respectful for upcoming services.

Equipment Operation: Safely operating utility vehicles, power equipment, and landscaping tools.

Qualifications

Positive Mindset: A strong work ethic and the ability to maintain a professional, optimistic attitude in a public-facing, park-like setting.

Experience: Proven experience in landscaping, public horticulture, or professional gardening.

Leadership Skills: Previous supervisory experience is required; you should be comfortable delegating tasks and providing feedback.

Physical Stamina: Ability to be on your feet for prolonged periods and work outdoors in all weather conditions.

Requirements: Must be 18+ and legally authorized to work in the U.S. Ability to acquire Pesticide Applicators license with in 1 year.

Position: Horticulture Technicians
Full-time, non-exempt
Pay: Starting at $17 per hour commiserate with education and experience.
Benefits: Health, Dental, and Vision insurance, Basic Life insurance, 401(k) with Employer matching after 1-year, Paid Time Off.
Uniforms and equipment provided

Cave Hill Cemetery & Arboretum

The Opportunity

Cave Hill Cemetery is looking for a hardworking and detail-oriented Horticulture Technician to join our grounds care team. In this role, you will work directly with a Horticulture Specialist to maintain our historic, park-like landscape. This is an excellent opportunity for someone who loves working outdoors, and wants to grow their career in professional horticulture.

As a Technician, you are boots-on-the-ground support ensuring our gardens, burial sites, and arboretum remain a serene and beautiful sanctuary for the families we serve.

Key Responsibilities

Daily Maintenance: Perform essential landscape tasks including hand-weeding, mulching, watering, and debris removal to keep assigned sections pristine.

Planting & Installation: Assist the Horticulture Specialist in the planting of trees, shrubs, perennials, and seasonal annual displays.

Service Preparation: Ensure that areas surrounding upcoming burial services are groomed and respectful for grieving families.

Equipment Care: Safely operate utility vehicles (UTVs), blowers, string trimmers, and hand tools, ensuring all equipment is cleaned and stored properly.

Site Monitoring: Alert the Horticulture Specialist to any signs of plant stress, or pests, noticed during daily rounds.

Qualifications

Work Ethic: A proactive attitude and the ability to follow detailed instructions from the Horticulture Specialist.

Physical Stamina: Ability to perform physically demanding labor, including lifting up to 50 lbs, bending, and walking for long periods in all weather conditions (heat, rain, or cold).

Experience: Previous experience in landscaping, lawn care, or gardening is preferred, but a strong desire to learn professional horticulture is required.

Requirements

Must be 18 years of age or older.

Legally authorized to work in the United States.

Must have a valid driver’s license.

Ability to work a consistent outdoor schedule.

Position: Landscape Horticulturist
Full-time, non-exempt
Position: Landscape Horticulturist
Pay: Starting at $17 per hour commiserate with education and experience. Benefits: Health, Dental, and Vision insurance, Basic Life insurance, 401(k) with Employer matching after 1-year, Paid Time Off.
Uniforms and equipment provided

Job Title: Customer Service and Security Team Manager
Status: Full-Time, Non-Exempt
Reports To: CEO & CFO
Location: Cave Hill Cemetery, Louisville, KY

Position Summary

The Customer Service and Security Team Manager is responsible for leading and managing all aspects of the cemetery’s security, visitor services, and burial service coordination. This individual oversees a team of representatives, ensures the safety and well-being of all visitors and staff, enforces cemetery policies, and delivers exceptional service to grieving families, visitors, funeral homes, and community partners. The role requires strong leadership, discretion, professionalism, and a commitment to maintaining a respectful and secure environment.

Key Responsibilities

Leadership and Staff Management

• Supervise the Security and Customer Service Representative team, including hiring, training, scheduling, and performance management.
• Establish clear expectations for professional appearance, conduct, and service standards.
• Provide ongoing coaching and development to ensure excellent service and security practices.
• Coordinate staffing for burials, special events, holidays, and after-hours needs.

Security Oversight

• Develop, implement, and enforce safety and security protocols for cemetery grounds, facilities, and visitors.
• Monitor the use and maintenance of surveillance equipment, alarm systems, gates, and access controls.
• Respond to emergencies, incidents, and disturbances, ensuring accurate reporting and resolution.
• Liaise with local law enforcement or emergency services as needed.
• Oversee the monitoring of wildlife and coordinate humane response to animal-related concerns on cemetery grounds.
• Ensure proper care, feeding, and safe housing of resident domesticated animals, including cemetery-maintained fowl and fox, and train staff in basic animal care procedures.

Customer and Burial Service Management

• Oversee day-of burial service coordination, including escort and traffic control, setup oversight, and customer service presence.
• Ensure compassionate, professional interactions with grieving families, funeral homes, and clergy.
• Manage logistics for processions, equipment placement, and respectful adherence to burial service standards.

Administrative Duties

• Maintain incident reports, visitor logs, and service records in accordance with cemetery procedures.
• Monitor department budgets, timekeeping, and resource usage.
• Contribute to policy development and enforcement related to grounds access, visitor behavior, and cemetery regulations.
• Collaborate with other departments to support cemetery operations and special events.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree in criminal justice, public safety, hospitality, or related field preferred.
• Minimum 3–5 years of supervisory experience in security, customer service, or cemetery/funeral operations.
• Strong interpersonal and communication skills with a calm, compassionate demeanor.
• Ability to manage sensitive situations with professionalism and discretion.
• Proficient with Microsoft Office and basic incident reporting systems.
• Valid driver’s license and clean driving record required.

Working Conditions

• Regular outdoor work in all weather conditions.
• Flexibility required for weekend, evening, holiday, and on-call duties based on burial schedules or emergencies.
• Periodic physical activity including walking long distances, standing for extended periods, and light lifting.

Compensation and Benefits

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package including:
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off (PTO), sick leave, and holiday pay
  • Uniform provided
  • Tuition reimbursement opportunities

Job Title: Customer Service and Security Team Member
Status: Full-Time, Non-Exempt
Reports To: Customer Service and Security Team Manager
Location: Cave Hill Cemetery, Louisville, KY

Position Summary

The Customer Service and Security Team Member serves as a key point of contact for cemetery visitors and staff, ensuring a safe, welcoming, and respectful environment. This individual is responsible for monitoring cemetery grounds and facilities, escorting families during burial services, enforcing cemetery policies, and providing exceptional customer service to all who visit.

Key Responsibilities

Security and Safety

• Patrol cemetery grounds, buildings, and perimeter to ensure the safety and security of visitors, staff, and property.
• Monitor security systems, alarms, and surveillance equipment.
• Respond to and document incidents, disturbances, or emergencies in accordance with cemetery policies.
• Report maintenance or safety concerns promptly.
• Lock and unlock gates, buildings, and facilities according to operating schedules.
• Monitor the presence and behavior of wildlife on cemetery grounds to ensure safety for visitors, staff, and animals.
• Provide basic care and oversight for domesticated animals on the property, including feeding and monitoring the well-being of resident fowl and fox in accordance with established care routines.

Customer Service

• Greet and assist visitors with directions, information, and general support.
• Serve as an escort for funeral processions and burial services, guiding families and guests with care and professionalism.
• Assist with interment logistics, including traffic flow, crowd control, and equipment setup.
• Provide respectful enforcement of cemetery rules and regulations.
• Communicate with funeral homes, vendors, and staff to ensure seamless service delivery.
• Answer inquiries by phone, email, or in person.

Administrative and Support

• Maintain detailed logs of security rounds, visitor interactions, and incidents.
• Support special events and seasonal observances as needed.
• Assist with visitor records, check-ins, and departmental coordination.

Qualifications

• High school diploma or GED required.
• Prior experience in security, public safety, or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to remain composed and compassionate in emotionally sensitive environments.
• Basic computer literacy and comfort with incident documentation.
• Valid driver’s license and reliable transportation.

Working Conditions

• Work is primarily outdoors and subject to varying weather conditions.
• Must be able to stand, walk, and drive for extended periods.
• Required to work every other weekend. Some evening and holiday hours may be required based on scheduling needs.

Physical Requirements

• Ability to lift and carry up to 30 pounds.
• Ability to walk long distances and navigate uneven terrain.
• Ability to assist with funeral service setup and direct vehicle and pedestrian traffic.

Benefits

• Health, dental, and vision insurance.
• Vacation, sick, and holiday pay.
• Uniform provided
• 401(k) retirement plan with employer contribution and match.
• Tuition reimbursement opportunities